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E-Business
F.A.Q |
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| What
is E-Business? |
Simply
put Electronic Business (E-Business)
is any business transacted electronically.
Electronic business is the buying/selling
of product and/or services over the
Internet.
To
conduct business on the Internet you
need an e-business web site. An e-business
web site can be as simple as a catalog
with an order form, or it can be a
complex multi-media enabled web site
with real-time credit card processing
capabilities. The Internet has enabled
merchants to offer their goods and
services to potential customers around
the world 24 hrs a day, 365 days a
year. E-Business offers customers
the opportunity to browse, select
and pay for goods in real time from
the comfort of their own home or office.
E-Business
supplements the traditional selling
channels and attracts customers that
you never knew existed. The Internet
revolution is affecting every company,
no matter its size. Business of all
sizes can equally share in the benefits
of e-business, but they are all equally
vulnerable to being left behind if
they do not adopt the new business
models. |
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| What
is the difference between Web Commerce
Lite and Web Commerce Pro packages? |
The
Web Commerce Lite comes pre-configured
with Miva Corporation's Miva Order
shopping cart. This cart is designed
to handle less than 25 products all
of which must be in the same category
and on one displayable page. If you
are looking for a beginner e-business
platform to test Internet commerce
with, the Web Commerce Lite package
is perfect. However, if you run an
existing online store or wish to deploy
a store with more than 25 total products,
Miva Merchant, which comes with Web
Commerce Pro is the only choice for
you. |
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| Do
I need to know HTML to build my store? |
No.
Each of our bundled shopping systems
comes with built-in store builders.
In addition, you enjoy unlimited access
to SiteMonster, our custom web site
design utility that will build any
web site, simple or complex for you
after you input basic information
and click on a few buttons. You don't
need to know any HTML or programming. |
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| What
resources do I need on my computer in
order to use your E-Business services? |
You
do not need anything more than a personal
computer with Internet access. If
you do not have an FTP program installed,
no need to worry there are plenty
of free ones out there or you can
use the built-in FTP program available
in our web-base administration tool
MonsterControls. |
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| I
am not sure I want to signup for a long-term
contract. What can you do for me? |
We
provide both long term, and month
to month contracts on e-business packages.
No commitments, no contracts. |
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| How
long will it take for my store go online
once I signup for your services? |
Once
you place your order online with a
credit card, you can start building
your store within 1-2 minutes. However,
the time needed to activate your domain
name and for it to propagate to Internet
sectors around the world can take
up to 72 hours. |
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| How
will people find my new store once I
launch it? |
We
will list your new web site and storefront
with 2500 of the most visited search
engines on the Internet. |
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| Will
my customer's transactions be secure? |
All
transactions on your online store
will be encrypted via Secure Socket
Layer (SSL) protocol. Any shopper
using a browser supporting the SSL
protocol can shop with confidence,
knowing that their credit card information
is being sent safely and securely
over the Internet. Almost all browsers
nowadays support SSL. |
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| Can
I take online orders with your shopping
cart systems and not force my customers
to use credit cards? |
Yes.
You can have customers place orders
through your web site and process
them only after receiving payment
by any means you desire, either by
check or by wire transfer. |
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| I
already have an E-Business Store, I
want to now change my Hosting Provider,
what do I do? |
You
will need to submit a domain modification/transfer
request to the registry you originally
registered with. Within 72 hours your
domain name will be transferred to
our servers. But in the mean time
you can upload all your files to our
servers using the IP address you receive
once you have signed up for an e-business
plan. The best way to avoid any downtime
for your store during the transfer
is to make sure that you don't cancel
your account with your current hosting
provider, until all your files have
been uploaded to our servers and your
site is live and ready to go. Incase
you need assistance with uploading,
you can use our 24/7 Support Desk.
For assistance with Domain Modification
contact our Sales Department. |
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| What
is the difference between a web site
and an e-business web site? |
| 1. |
An
ordinary web site presents prospective
customers with only information
and the only purchasing options
available are off-line. On the
other hand an e-business web
site not only presents all the
required information but also
provides secure options to complete
the sale right there. |
| 2. |
An
ordinary web site is like a
copy of your printed catalog,
only presenting information,
whereas an e-business web site
is a new business unit that
complements your existing traditional
selling channels and accentuates
an entirely new sales/distribution
channel. |
| 3. |
An
ordinary web site offers limited
security options. On the other
hand e-business web sites provide
options for high levels of security
by encrypting data and transferring
it over secure servers. |
| 4. |
An
ordinary web site operates entirely
outside your existing business
system. All orders have to be
manually entered into the system
and processed off-line. Whereas
an e-business web site integrates
into your existing system for
inventory control, order processing
and order fulfillment. A fully
integrated e-business web site
automatically ties into your
existing business process and
acts like an extension to your
existing sales force. |
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| Do
you include Merchant Accounts with your
Web Hosting Services? |
No.
Our web hosting services only provide
a home for your web site and online
store. If you wish to take credit
cards through your web site our network
partner has an exclusive relationship
with payQuake/USMS. Contact sales@coreidea.biz
for more information. |
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