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FAQ |
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| How
do I upload? |
You
need to point your favorite browser
to the url assigned to you when you
set up your account. There you will
see a login screen. Enter the password
you selected at signup, and you will
be logged into the "Image Hosting
File Manager." Its here, that
you can upload, delete and manipulate
your images in real-time. |
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| After
I upload and try to access my image
I'm getting "File Not Found"?
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Please
make sure you are spelling the image
name correctly and exactly as you
save it. Also remember filenames are
case SeNsiTiVe. So if you saved an
image as "Pic1.gif" that
is not the same as "pic1.gif"
or "Pic1.GIF" Also make
sure your image ends in ".jpg"
or ".gif" Those are the
only extensions your image hosting
server recognizes. |
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| When
do I receive my URLs? |
Immediately
after your upload is complete. After
a successful upload your browser will
show 2 lines of text in red. One showing
you that the upload was successful
and that the images name, the other
will show up the full URL to access
that image on the Web. Copy and Paste
that URL into your auction, and you
are all set. |
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| Are
the images case sensitive? |
File
names are case sensitive. "Test"
and "TEST" are considered
two different names. If you upload
an image called "Test.JPG"
you must use "Test.JPG"
for your filename when you call it
through a URL. If you use "TEST.jpg"
or "Test.jpg" it will be
returned as a 'file not found' or
a broken icon. |
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| I
keep receiving a broken icon, is the
server down? |
No,
the number one cause of a broken icons
is a typo in the URL you have entered.
Remember filenames are case SenSiTiVe.
Login to your account and use your
"Account Summary" page to
check each images actual URL. If the
image loads through the "Account
Summary" page there is a problem
with the URL. If the image still fails
to load there may be a problem with
the uploaded file. Re-upload the file
and try again. |
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| How
do I remove an image? |
Login
to your file manager and select the
image and hit the "DELETE"
image in the second category of functions. |
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| How
long will my image be on the server? |
Your
image will remain on the server for
as long as you are a member or until
you delete it. |
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| All
my images are in TIFF format, what do
I need to do? |
You'll
need to convert them into JPG or GIF
format. There are many shareware programs
out on the Internet that will allow
you to do this. Try Tucows or Download.com
for some selections. |
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| What
file formats are acceptable? |
We
only accept 'jpg' and 'gif' format.
At most auctions these are the only
acceptable formats. If you image is
in another format you will need to
convert it 'jpg' or 'gif'. Many great
graphic conversion programs can be
found at www.shareware.com |
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| Is
there a limit to file size? |
No.
However please remember that the smaller
the file size the faster your image
will load at the auction. The reason
we offer no restrictions is many new
users wish to begin selling immediately.
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| What's
a good file size for a fast loading
image? |
Try
to keep your images 25k or less for
a fast loading image. If they're too
large and take a long time to load
you may lose the interest of your
potential buyer. |
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| I
only have photographs now what? |
These
need to be converted into digital
format. They can be scanned or shot
with a digital camera. If the film
is not developed you can have the
images saved to disk when you have
your pictures developed. |
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| I
lost my password? |
Please
contact technical support to reset
this. |
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| My
username and/or password does not work? |
Username's
and password's are case SenSiTiVe.
If you continue to have problems please
contact technical support to resolve
the issue, they're available 24x7
to all clients. |
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| Why
does it take so long for my images to
load? |
This
is caused by large file size. The
optimum file size for an auction image
is 25k or less. If your file size
is larger expect slower loading. If
it's not acceptable you can always
resize your image. There is no need
to have a picture 10"x12"
with a small item in the center. Cut
off all the extra space around it
using a "cropping" feature
with your graphics editor. |
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| Where
can I find freeware and shareware graphics
programs? |
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